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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7 results found

  1. Files don’t save! Saving starts and never finishes and can’t be cancelled

    The saving process starts as soon as I ask for it, but then it never finishes.
    This issue is happening since I download the latest version (29.7.1)

    The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer

    35 votes

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    32 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    23 votes

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    33 comments  ·  Clipping, Intertwine  ·  Admin →
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  3. Transparency lost in Image Trace

    Transparency of .png images is lost if using the image trace option. So my already transparent picture now has a white background if I use image trace, unless I use sketched art which does not provide the look I want. All the options should be transparent, especially if the original file is already.

    21 votes

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    12 comments  ·  Tools  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest Beta 28.7.0.45 finally offers transparency support.

    Transparent background is no longer traced as white in color presets '3 Colors', '6 Colors', '16 Colors', 'Low Fidelity Photo' and 'High Fidelity Photo'.

    Not (yet hopefully) supported for Black & White based presets.

    Partial transparency is not supported and will lead to incorrect colors for these regions. Overlapping path method will also result in incorrect object appearance.

    Note also this build introduced Logical Grouping of paths in output when expanded — to hopefully allow easier editing,

    Please try the build and provide feedback.

  4. Acrobat layers duplicate excessively in AI file’s compatible PDF

    Illustrator 2025 (29.8.2)

    When “Save in Background” is enabled, the Acrobat layers in the compatible PDF within AI files duplicate according to the number of artboards. For example, when there are 10 artboards and 2 layers, there should be 2 Acrobat layers, but instead 20 layers are generated.

    aiファイルの互換PDFでAcrobatレイヤーが過剰に複製される

    「バックグラウンドで保存」が有効な場合、AIファイル内の互換PDFにおけるAcrobatレイヤーがアートボードの数に応じて複製されます。例えば、アートボードが10個、レイヤーが2個ある場合、Acrobatレイヤーは2個であるべきところ、実際には20個のレイヤーが生成されます。

    20 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team made some changes to fix this issue in the latest Beta 30.1.0.89. The layers now don’t get duplicated when placed.

    There is a known issue currently, when text can shift while saving with Save in Background enabled — in both the link when placed elsewhere, or after a document is reopened... the team intends to fix it and push the solution into the general build later this November. To avoid this, use Save As to replace the existing document instead of just Save — it did the trick for me.

    Please test it thoroughly to make sure there is nothing else strange happens!

  5. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

    12 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Pivot point in Free Transform doesn't snap

    Draggable pivot pint in Free Transform tool doesn't snap at all: not with Smart guides, not with Snap to grid.

    8 votes

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    2 comments  ·  Snapping  ·  Admin →
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  7. Linked images (with embedded profiles) shift color when embedded

    Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
    When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
    2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
    2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
    When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…

    2 votes

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    Started (Available in Beta)  ·  4 comments  ·  Images, Links  ·  Admin →
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