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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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5 results found

  1. Artboards with the same number / missing number

    In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")

    200 votes

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    175 comments  ·  Documents and Artboards  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team expresses a cautious hope that the issue maybe has been fixed with the latest 29.7.0.14 Beta — but they need a confirmation from us, since the nature of the bug is elusive. Please try it and comment back it it ever happens again.

    There are also some WIP changes about how artboards work (driven by UV requests), so be warned.

  2. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    22 votes

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    32 comments  ·  Clipping, Intertwine  ·  Admin →
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  3. Transparency lost in Image Trace

    Transparency of .png images is lost if using the image trace option. So my already transparent picture now has a white background if I use image trace, unless I use sketched art which does not provide the look I want. All the options should be transparent, especially if the original file is already.

    21 votes

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    12 comments  ·  Tools  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest Beta 28.7.0.45 finally offers transparency support.

    Transparent background is no longer traced as white in color presets '3 Colors', '6 Colors', '16 Colors', 'Low Fidelity Photo' and 'High Fidelity Photo'.

    Not (yet hopefully) supported for Black & White based presets.

    Partial transparency is not supported and will lead to incorrect colors for these regions. Overlapping path method will also result in incorrect object appearance.

    Note also this build introduced Logical Grouping of paths in output when expanded — to hopefully allow easier editing,

    Please try the build and provide feedback.

  4. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

    12 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Pivot point in Free Transform doesn't snap

    Draggable pivot pint in Free Transform tool doesn't snap at all: not with Smart guides, not with Snap to grid.

    8 votes

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    2 comments  ·  Snapping  ·  Admin →
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