Skip to content

Justin Wallace

← Adobe Illustrator

My feedback

1 result found

  1. Artboards with the same number / missing number

    188 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

    An error occurred while saving the comment
    Justin Wallace commented  · 

    I created a new document and made up empty artboards and it still had the bug but restarting the application seemed to reset and it works now.

    Justin Wallace supported this idea  · 
    An error occurred while saving the comment
    Justin Wallace commented  · 

    When creating multiple artboards the boards are given the same number i.e. two 15's or two 23's (see attached ) which means when you export to eps the artboards that have the same number are ignored.

    An error occurred while saving the comment
    Justin Wallace commented  · 

    When creating multiple artboards the boards are given the same number i.e. two 15's or two 23's (see attached ) which means when you export to eps the artboards that have the same number are ignored.

Feedback and Knowledge Base

(thinking…)