Tombob
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Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment An error occurred while saving the comment Tombob
commented
FIX! : Go view > Preview on CPU
If viewing on GPU it shows as black
A possibility is that the graphics card driver is not up to date with the latest version of Windows 10, so when previewing on the GPU it shows solid black, but is ok when previewing on the CPU. Going to try to update graphics drivers etc now.An error occurred while saving the comment Tombob
commented
Why also do the comments and votes for this keep disappearing? Don't remove them please modorators this is an actual illustrator issue
An error occurred while saving the comment Tombob
commented
Agreed this seems to have happened to all our WINDOWS machines in office since the latest windows 10 update.
We created a file early december, in CMYK mode, when we open it now (both .ai and .pdf) all the multiply shapes are now solid black (at only 15% opacity) instead of darkening the colour behind as per when the doc was created. The illustrator compatible PDF opens in adobe reader showing the multiply layers correctly, but is solid black on opening in illustrator. Also, it opens fine on a MAC!
Please fix this ADOBE!Tombob
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An error occurred while saving the comment Tombob
commented
Agreed this seems to have happened to all our WINDOWS machines in office since the latest windows 10 update.
We created a file early december, in CMYK mode, when we open it now (both .ai and .pdf) all the multiply shapes are now solid black (at only 15% opacity) instead of darkening the colour behind as per when the doc was created. The illustrator compatible PDF opens in adobe reader showing the multiply layers correctly, but is solid black on opening in illustrator. Also, it opens fine on a MAC!
Please fix this ADOBE!
Yes was fixed by updating AMD drivers