109 votes243 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Christine Tierney supported this idea ·
An error occurred while saving the commentChristine Tierney commented
Same issue. Here's my environment:
Started happening on my MacBook Pro (early 2015 model) after upgrade to macOS High Sierra.
I save to a Dropbox folder, and have since I started working on this computer. No issues since then
I also have a MacBook (mini Mac) that I noticed the issue on a few months back -- running macOS High Sierra (upgraded there earlier than on the MacBook Pro). Also saving to (the same) Dropbox folder system.
As such, I'm assuming its something with the OS.
Running CC on both computers, and Applications update regularly.
Does not happen in other Adobe products, only Illustrator.
- Turning off "handoff"
- Turning off "icon preview" (per suggestion below)
I'm open to being contacted for further testing!