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Suzanne Gayet

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  1. 149 votes

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    Hi Everyone,

    This has been completed, and has available since June 2020 release (version 24.2)

    Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.

    Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

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    Suzanne Gayet commented  · 

    I saw this...but have no clue where to change for CS4
    Yes this can finally be done in AI CS 4.

    You launch Illustrator

    and file open

    and go to Users/username/Library/Application Support/Adobe/Illustrator CS4/New Document Profiles

    and choose the one or ones you want to have this behavior to apply to

    and hit Command R or View Show Rulers and then save the document (if you do a save as make certain you save it to the same location and overwrite the existing one.

    Now the profile you have chosen will open with the rulers keep in mind Print is the default so you want to definitely do it to that one.

    I also chose View>New View and saved the view and made certain it was selected before I saved it I do not know if you have to do this I think saving the document with the rulers showing is enough.

  2. 44 votes

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    We have tried to fix the issue in the current release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in the update.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    PS: We are only referring to the issue that got introduced in CC 2018. As I can see there were few workflows that were existing even in older releases. Please log a separate request for it so that we all can track it better

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    Suzanne Gayet commented  · 

    PS tried show bounding box and borders also. and tried to make the artboard bigger...and still it wont let me. Told to show guides...none show up...clear guides doesnt light up to clear guides.

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    Suzanne Gayet commented  · 

    PS tried show bounding box and borders also

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    Suzanne Gayet commented  · 

    I have no guides and it still wont move the objects.....

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