Gary Whitehead
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1 voteGary Whitehead
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Can't finish previewing. Could not complete the requested operation.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
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Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
751 votesGary Whitehead
supported this idea
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Files don’t save! Saving starts and never finishes and can’t be cancelled
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Captura%20de%20pantalla%202025-09-04%20173401.png 18 KB -
Screenshot%202025-09-04%20at%2014.58.23.png 51 KB -
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Captura%20de%20ecra%CC%83%202025-08-28%2C%20a%CC%80s%2011.09.33.png 368 KB -
Screenshot%202025-08-26%20at%204.44.48%E2%80%AFPM.png 51 KB -
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35 votesThe team expects this to be fixed with the latest Beta build. Please try to install it and see if solves the problem.
An error occurred while saving the comment Gary Whitehead
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0 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Gary Whitehead
commented
Same frustration here. CC2018 and High Sierra are a bad combo. Do you guys even test this stuff?
Files save status (*) asterisk in title bar/filename does not seem to work anymore. The little asterisk by the filename used to tell you if changes had been made to the open file. After a Save or Save As the asterisk would disappear. Now, it seems to always be there. If I do a Cmd-S to save and then a Cmd-W to close, the software still prompts for a save, even though no changes have been made. This is different than the behavior in previous versions.