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Please get in touch with us at email@example.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentDMF commented
Maybe it is generic, apparently. Same thing has started happening to me, too. The crash actually freezes my Mac, and having to reboot is starting to get a bit old. Fast.
I can hear my fusion drive whirring louder and louder when it locks, so it may be a memory error. I've clean reinstalled both Illustrator AND High Sierra in an attempt to fix it, but no dice.
Model Name: iMac
Model Identifier: iMac15,1
Processor Name: Intel Core i7
Processor Speed: 4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: IM151.0211.B00
SMC Version (system): 2.23f11