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Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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installed, freezes on attempts to open Adobe Illustrator CC 2018. I did complete uninstall, ran the cleaner tool, restarted, complete reinstall. STILL freezes on initializing and FAILS to open.