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1. Illustrator 2018 Crashes

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   31 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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   Christina commented  ·  Mar 31, 2018  ·  Edit…  ·  Delete…

   I'm starting to have issues opening Illustrator files. I have CC 2018. When I try to open a file from Finder, it won't open and if I try to open it through Illustrator, I get the spinning rainbow wheel and it is unresponsive. I have a MacBook Pro. It's seems as if many people are having issues with this. I hope it gets resolved quickly. I use Illustrator regularly. It costs too much to have unresolved problems.

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