Xucong Zhan

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    28 comments  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Xucong Zhan supported this idea  · 
    Xucong Zhan commented  · 

    Illustrator ver.: 22.1 (64-bit)

    Problem:

    Since an update at the beginning of this year (I think), the UI scaling has become unusable on my laptop, which is an ASUS UX501VW with a 4k 15.6-inch screen. UI scaling is set to the maximum value (200%) but have a look at the screenshot on a 15.6-inch screen and you will see that it is not going to work out unless I put my face 20cm in front of the screen. Also the UI becomes extremely difficult to navigate because the buttons and menu options all become super tiny. Take a look at the screenshots of comparison.

    Wierd enough, since the same update, the Photoshop UI scaling has improved dramatically. Before, the UI will either be super tiny at 100% scaling or super large at 200% scaling. I believe this change in UI scaling is related. Please take a look. Thanks in advance.

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