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Philip Morgan

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  1. Illustrator CC 2018(Mac) Crashes every time I save

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Philip Morgan commented  · 

    I am running Illustrator CS5. I bought the complete Creative Suite and I don't want to have to update to running CC.

    CS5 is adequate for what I do. Spent enough money as it is.

    I'm 72 years old and on a pension but still do the odd job for community groups

    Now Illustrator CS5 crashes every time I try and save.

    New iMac and OS 10.13.4

    What the **** can I do? Not happy at all

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