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  1. Illustrator CC 2018(Mac) Crashes every time I save

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    AwA commented  · 

    That Illustrator CS5 flashes with your work into irretrievable oblivion when you try and save it under OSX High Sierra (10.13.4) looks to me – and, it appears, to a multitude of other private uses in particular –blatant coercion to "upgrade" to CC.
    I purchased Adobe CS5 Extended a while ago and it has served me well – and continued to do so until I bought a new iMac with High Sierra installed.
    I no longer use Illustrator or Photoshop daily, nor even weekly, and InDesign even more rarely these days, so I see no advantage whatsoever on purchasing – in effect, "renting" – the use of the suite on a monthly payment plan.
    It would be a gesture of goodwill – and shrewd marketing move in the longer term – by Adobe to provide a bug-fix or workaround for this problem, or to work with Apple to do so. Right now it is obvious (to some of us) that being held hostage in this way is causing significant frustration and resentment among customers, past and potential and, what is worse, it will only encourage those who are prepared to resort to irregular ways of "beating the system" (and I don't mean the OS).
    Taking care your customers is basic good business – unless, of course, you have a monopoly, in such a case you just may not care … until someone else comes along with a better product and service.

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