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Howard C

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  1. Illustrator CC 2018(Mac) Crashes every time I save

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Howard C commented  · 

    I will soon have to stop using Illustrator – I have downloaded the latest update -- 22.1 -- and STILL CANNOT SAVE ANY FILES. I'm on a MacBook Pro on 10.13.6, and have no problems with any other Adobe product. This is completely absurd and unacceptable for a company like Adobe. I had this problem periodically with Illustrator CC 2017, but now it is an unsolvable and permanent bug. Being forced to review purchasing some sort of Illustrator alternative today, or trying to move to just Photoshop.. Cannot deal with this shoddy application anymore.

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