Skip to content

tony

← Adobe Illustrator

My feedback

1 result found

  1. Illustrator CC 2018(Mac) Crashes every time I save

    16 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    tony commented  · 

    I switched off my internet and then I could save things. God knows what that means but it's working. Swithced it back on and I can save the file as I'm working. Weird.

    An error occurred while saving the comment
    tony commented  · 

    I'm having same problem. Illustrator freezes (spinning wheel) when saving. Can't open existing file either. Reinstalled, changes prefs, tried a 'clean install' nothing is working.

Feedback and Knowledge Base

(thinking…)