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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment An error occurred while saving the comment Anonymous commentedI have the same issue to. I'm running MacOs High Sierra 10.13.6. I can't save or either open a project. It spin every time. I can do my work normally only when I turn off the wifi. Can't live without illustrator.... please help....
I just kind of solved my problem by checking if there is something using the internet significantly. Since I just purchase my new macbook pro. There are so many files need to pull from iCloud. I just found my iCloud Drive is downloading large number of files. I try to turn it off. And illustrator is working. Hope this help for you guys...