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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    User commented  · 

    This problem happens mainly with my Macbook Pro 2017 running High Sierra 10.13.6. The 2013 Macbook Pro on High Sierra 10.13.1 runs Illustrator just fine, but this really shouldn't be a problem to begin with. What the **** am I supposed to do? Downgrade?

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    User commented  · 

    I've been getting the spinning wheel every time i try to open or save a file on my 2018 Macbook Pro. This is frustrating beyond belief. The file eventually opens or saves, but this is after 15 to 20 mins. I've reinstalled CC, Illustrator, restarted my computer 5 times. This sucks. How do I resolve this?!

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