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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment An error occurred while saving the comment User commentedI've been getting the spinning wheel every time i try to open or save a file on my 2018 Macbook Pro. This is frustrating beyond belief. The file eventually opens or saves, but this is after 15 to 20 mins. I've reinstalled CC, Illustrator, restarted my computer 5 times. This sucks. How do I resolve this?!
This problem happens mainly with my Macbook Pro 2017 running High Sierra 10.13.6. The 2013 Macbook Pro on High Sierra 10.13.1 runs Illustrator just fine, but this really shouldn't be a problem to begin with. What the **** am I supposed to do? Downgrade?