Skip to content

Ryan K

← Adobe Illustrator

My feedback

1 result found

  1. XD and PS defaults to open .ai files - AI files should open with Illustrator only

    80 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    71 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have this issue fixed, please refer to steps below to solve the issue

    XD defaulting to AI on Windows
    -——————————————————————

    • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

    PS defaulting to AI on MAC
    -——————————————————————

    • Please update to latest version of Illustrator (23.0.1) to solve this issue.
    An error occurred while saving the comment
    Ryan K commented  · 

    RESOLVED: Uninstalled Illustrator 2019 and reinstalled Illustrator 2018.

    An error occurred while saving the comment
    Ryan K commented  · 

    Tried that too. I wouldn't have posted on here if I hadn't tried all scenarios.

    - XD is the default application for all AI files
    - Once XD is uninstalled, Windows 10 defaults all AI files to the "?" icon
    - Cannot choose Illustrator 2019 as the default application
    - Cannot double click AI files to open in Illustrator without going through the "open with" option

    Ryan K shared this idea  · 

Feedback and Knowledge Base

(thinking…)