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Craig Simpson

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  1. XD and PS defaults to open .ai files - AI files should open with Illustrator only

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    71 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have this issue fixed, please refer to steps below to solve the issue

    XD defaulting to AI on Windows
    -——————————————————————

    • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

    PS defaulting to AI on MAC
    -——————————————————————

    • Please update to latest version of Illustrator (23.0.1) to solve this issue.
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    Craig Simpson commented  · 

    For Windows 10, Adobe Illustrator 2019 is not opening .ai files by default. This means Adobe Illustrator 2019 is not showing as an eligible program to open .ai by default. You cannot set this in the Windows Settings Default Apps by File Type list. This bug is related to Illustrator 2019 and not to Adobe XD or Illustrator 2018 (tested by uninstalling/installing each application appropriately to test).

    Steps of testing:
    - Attempted to assign default application to Illustrator 2019 through the "Open with..."
    - Attempted to assign default application to Illustrator 2019 through the Windows Settings > Default Apps by File Type list.
    - Uninstalled Adobe XD (no effect, .AI file types could not be assigned to Illustrator 2019)
    - Installed Adobe Illustrator 22.1 (2018), successfully able to default .ai files to this version of Illustrator. If both versions are installed, it looks like the files default to 2019, but the 2018 version of Illustrator will open by default.

    Windows version: 1803 build 17134.345

    Craig Simpson supported this idea  · 
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    Craig Simpson commented  · 

    I can confirm that Adobe Illustrator 2019 is not showing as an eligible program to open .ai by default. You cannot set this in the Windows Settings Default Apps by File Type list. This bug is related to Illustrator 2019 and not to Adobe XD or Illustrator 2018 (tested by uninstalling each application appropriately to test).

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