Translate Ideas and Comments
Choose language:
There was an error during translation

Jamie

My feedback

  1. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).

    Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).

    Please do let us know if it is still reproducible at email id:
    sharewithaaiATTHERATEadobeDOTcom

    For the crash during image crop you need to start a new thread as it is different from the crash described in this thread.

    Thanks & Regards,
    Raghuveer Singh
    Illustrator Team

    An error occurred while saving the comment
    Jamie commented  · 

    FIGURED IT OUT!!

    I disabled CadTools by moving the plug-in out of the Illustrator Plug-ins folder, then started Illustrator.

    I created a rectangle and duplicated it with an Option+Drag. This time it copied and the application didn't crash, however one of those *stupid* "New Feature" windows popped up after I duplicated my object.

    That made me think that little pop-up window was conflicting with CadTools somehow. I closed Illustrator, moved CadTools back into the Plug-Ins folder and tested with the plug-in enabled. IT WORKS! No more crashing. Now that that New Feature pop-up had been turned off it seems to be working fine now.

    Adobe, please make it an option to disable those "helpful" tips and pop-ups. I find them distracting and annoying. I'll read the "What's New" section on your website to learn about the new features of the software, I don't need extra pop-ups to help me, especially when they interfere with plug-ins.

    And HotDoor... didn't you guys test this basic function before releasing a version of your plug-in that was "Ready" for CC 2019??

    Jamie supported this idea  · 
    An error occurred while saving the comment
    Jamie commented  · 

    EXACT Same issue. It's rendered Illustrator useless. Have to go back to 2018 until a fix is found.

    MacPro Late 2013
    3.0 GHz 8-Core Intel Exon E5
    64GB 1866 MHz DDR3
    AMD FirePro D700 6144MB

    Wacom Tablet - Intous Pro
    Hot Doors CadTools 11 v11.2.0
    Extensis Suitcase Fusion 9 (20.0.0)

Feedback and Knowledge Base