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  1. Illustrator 2019 Crashes on startup

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    13 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    John commented  · 

    I created a new user account on my Mac and logged in to Creative Cloud and Illustrator 2019 works now, so it's something to do with the user account. CURSES!!!!

    John shared this idea  · 

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