Andrea
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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment An error occurred while saving the comment Andrea commentedI gave up and reverted to the prev version of Illustrator. So much for Adobe support! I also posted this on their support site and no response there either.
Andrea supported this idea ·An error occurred while saving the comment Andrea commentedYes I'm on Windows 10. We pay enough money for these apps, we should be getting support with way quicker response times! It is a new release bug after all...
An error occurred while saving the comment Andrea commentedMe too!! Can we revert somehow to the older version until this is fixed!! ADOBE WHERE ARE YOU!?
I had to uninstall both Illustrator AND InDesign now...and wasted precious time with trying to fix bugs. Hey Adobe! Maybe you should BUG TEST your software before you give it to us to test for you!