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1. Smart Guides not working

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   48 comments  ·  Illustrator (Desktop) Bugs » Snapping  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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   helena commented  ·  Oct 21, 2018  ·  Edit…  ·  Delete…

   Possible solution:

   1. Via menu 'View' then select 'Smart Guide'

   2. Via shortcut Command-U ( Apple )

   With windows it is probably:
   3. Via shortcut CRTL- U ( Windows )

   4 Unselect 'Smart Guide'

   5. Uninstall and reinstall

   Save Submitting...