Cary
My feedback
2 results found
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Can't finish previewing. Could not complete the requested operation.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
740 votesAn error occurred while saving the comment An error occurred while saving the comment Cary
commented
Adobe admins have declared all issues fixed with release 23.0.1 but it's absolutely NOT true. Very frustrating to deal with hapless customer service (which takes time), pay the monthly fee for this product, and not be able to use it for days or weeks. I usually try not to vent in online forums but this is beyond my patience.
Cary
supported this idea
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5 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Cary
commented
Turned off GPU acceleration in preferences and that seems to have put an end to my crashes... so far.
Cary
supported this idea
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An error occurred while saving the comment Cary
commented
Must have something to do with my Nvidia video card. Keeps crashing but now I get this error message, "Can't Finish Previewing." So I updated drivers and Illustrator still crashed within 2 minutes.
Cary
shared this idea
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This is not completed as was marked by Ashutosh Chaturvedi more than two months ago. This is an ongoing problem that frustrates paying customers. I've been using Illustrator for 26 years and I have never been more dissatisfied with Adobe.