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Nick Spence

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  1. XD and PS defaults to open .ai files - AI files should open with Illustrator only

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    71 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have this issue fixed, please refer to steps below to solve the issue

    XD defaulting to AI on Windows
    -——————————————————————

    • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

    PS defaulting to AI on MAC
    -——————————————————————

    • Please update to latest version of Illustrator (23.0.1) to solve this issue.
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    Nick Spence commented  · 

    When Illustrator version 23 is installed, it is not updating the registry to version 23 but leaving it at version 22. Windows then does not know what file type to associate it with, and typically chooses XD. It will not allow a change of file association in control panel or using the always use ....

    Manually changing the file association in the registry of ai to 23 seems to solve solve the problem. Personally, I had to also then change the file association in control panel (which I could then do), but an associate here did not.

    Nick Spence supported this idea  · 

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