Skip to content

Brendon Cheves

← Adobe Illustrator

My feedback

1 result found

  1. AI 23.0 crashes when drag-copying simple objects when yo have HotDoor's CADtools installed

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    17 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).

    Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).

    Please do let us know if it is still reproducible at email id:
    sharewithaaiATTHERATEadobeDOTcom

    For the crash during image crop you need to start a new thread as it is different from the crash described in this thread.

    Thanks & Regards,
    Raghuveer Singh
    Illustrator Team

    An error occurred while saving the comment
    Brendon Cheves commented  · 

    Hi,

    This is Brendon Cheves, the lead developer at Hot Door. We have tested the option-dragging issue pretty extensively here and don't experience any crashes. I am not, however, placing the blame on Adobe. It very well could be us. I did notice a slowdown on Windows when the new feature popup came up, but not a crash.

    Also, I notice this thread is two weeks old. I apologize that I wasn't aware of this thread until today when a customer pointed it out to me. We were only monitoring the regular Adobe forums not the UserVoice forums.

    Can anyone here verify if this bug went away with the 23.0.1 update or is it still there?

    Brendon

Feedback and Knowledge Base

(thinking…)