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1. A blank white popup window opens over a file when opening.

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   14 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

   Doanh Huynh supported this idea  ·  Nov 8, 2018
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   Doanh Huynh commented  ·  Nov 8, 2018  ·  Edit…  ·  Delete…

   Hello !

   I just have the problem when launching the apps, there is a blank window appearing . If I close the window, the application is just closed too, error's image attached.

   It just happens on this PC, it works normally for others.

   I've already tried to reinstall the Creative Cloud and all the apps but nothing works.

   Have anyone faced this issue, please help! Thanks a lot!

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