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  1. XD and PS defaults to open .ai files - AI files should open with Illustrator only

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    71 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have this issue fixed, please refer to steps below to solve the issue

    XD defaulting to AI on Windows
    -——————————————————————

    • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

    PS defaulting to AI on MAC
    -——————————————————————

    • Please update to latest version of Illustrator (23.0.1) to solve this issue.
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    Daniel commented  · 

    User Nick Spence commented · October 29, 2018 2:24 PM ·

    When Illustrator version 23 is installed, it is not updating the registry to version 23 but leaving it at version 22. Windows then does not know what file type to associate it with, and typically chooses XD. It will not allow a change of file association in control panel or using the always use ....

    Manually changing the file association in the registry of ai to 23 seems to solve solve the problem. Personally, I had to also then change the file association in control panel (which I could then do), but an associate here did not.

    .... Just tried that (here is instructions on how to edit registry using RegEdit - https://www.techwalla.com/articles/how-to-change-a-file-association-in-regedit) - Totally works!!

    Thanks Nick!! - @admin (Ashtoush Chaturvedi) - looks like a simple patch on the next update should tell registry to use ver 23.

    FYI - still haven't re-installed XD so don't know if that will mess it up again. I'll try in the next couple days and report back.

    - Daniel - (i7 3770, 20GB RAM, GeForce GTX 780, Win 10).

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    Daniel commented  · 

    Windows 10 system (i7 3770, GeForce GTX 780, 20GB RAM) - having same issue as described above - exactly. Also uninstalled XD which didn't fix the problem.

    Also I tried your "resolved" post and it will not work. Doesn't do it. See Illustrator on the list - check the check-box. Only opens that file but still doesn't complete the permanent association. Please resolve ASAP. Thanks.

    Daniel supported this idea  · 

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