2 results found
10 votesRequest to Contact Support · Anish Kumar responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Max Tovar supported this idea ·
An error occurred while saving the comment
36 votesCompleted (Comments Open) · Ashutosh Chaturvedi responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
An error occurred while saving the commentMax Tovar commented
cc 24.1 has the SAME issue, you can't expect us to use 22.1 as a fix, please take care of it.
now on cc24.1 and STILL NOT FIXED, please take care of business Adobe! we re paying for it!