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Max Tovar

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  1. 10 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Max Tovar supported this idea  · 
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    Max Tovar commented  · 

    now on cc24.1 and STILL NOT FIXED, please take care of business Adobe! we re paying for it!

  2. 36 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Max Tovar commented  · 

    cc 24.1 has the SAME issue, you can't expect us to use 22.1 as a fix, please take care of it.

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