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Please refer to the link below to understand how to use Illustrator’s preference dialog to set the scale.
An error occurred while saving the commentVincent commented
For me, it's is also messed up since the latest update. I used to have this set to one setting from the smallest size, which was suddenly huge. Setting it to the smallest size, however, makes it way too small. The issue seems to lie in Illustrator's handling of my external display (thru Blackmagic EGPU) , since it's fine when working on my Macbook Pro screen.