Glen Helen
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13 votesGlen Helen supported this idea ·
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1 voteGlen Helen shared this idea ·
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An error occurred while saving the comment Glen Helen commentedHallo Andrew, it seems nobody care about it, i work actually on the old version 24.3 that has not that problems.
with so a kind of bug of the new version i can not work.
if i have to check every time if something is going wrong i will be crazy.An error occurred while saving the comment Glen Helen commentedScreen report :
https://www.youtube.com/watch?v=sMOjQCta0LQ
sorry i can only upload with youtube, here is not possible.
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1 vote
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Glen Helen commentedSince the new update 23.0.1 it is not more possible to start a file default with illustrator.
i tried several times installing and unistalling illustrator different versions.
the problem persist.after 7 installations of new and old versions, removing all files from regirtry i
Now i installed both, CC2019 and CC2018, and the same, it is not possible to change starts only default with cc2018.
(or other apps) but never with CC2019i can start only illustarator 2019 with "open with" on this one time way works.
asus gt752v
Windows 10 see attached screnshot.
Glen Helen shared this idea · -
200 votes
Thank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
An error occurred while saving the comment Glen Helen commentedi want to set that pdf will opens standard with illustrator, but with the new version 23.0.1 doesn´t work anymore.
i reset all and seaching the problem on my pc, but the problem is on the new illustrator that,
i unistalled and reistalled sevaral times but the problem is the same.reistalling the old version is working again.
If i click an object and than press enter appears the popup move object.
I tried to remove this shortcut, seems impossible, cause is not listed ENTER by MOVE key command.... so don´t want to move nothing if I press enter.
do you have any solution?