Albert John
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Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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If the tasks listed in the previous section don't resolve the problem, you may need to repair the file by using one of the following tasks.
https://www.brotherprintersupportnumber.com/blog/how-to-fix-printer-keeps-going-offline-error/