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   4 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

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   Joanne commented  ·  Nov 28, 2018  ·  Edit…  ·  Delete…

   Same here. My iMac freezes and we then have a crash. This happens approximately 3-4 times a day. Auto recovery also switches off so recovery is impossible! I can't keep using this software if this is what I have to deal with. Please please please fix this urgently so I can get on with business!

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