crash
CRASHING VERY OFTEN.
I am hard Illustrator user, for over 20 years. For my surprise, this October version crashes almost every day. I reinstalled the sofware in one Dell XPS 8700 Machine and in a brand new Samsung X40 Notebook. In both cases AI still crashing suddenly. Hope you Dev Team guys work ******* this, becaus one of the reasons to use AI was its stability. No more...
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Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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Amir AbdAllah commented
Crashes every time I try to add a photo from my iPad camera roll
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Ulfert Gundermann commented
Please fix it soon, it is super frustrating atm!
Have to restart AI multiple times during a working day, it's very unstable. -
Joanne commented
Same here. My iMac freezes and we then have a crash. This happens approximately 3-4 times a day. Auto recovery also switches off so recovery is impossible! I can't keep using this software if this is what I have to deal with. Please please please fix this urgently so I can get on with business!
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Anonymous commented
Same for me. Crashes 10-15 times a day. Illustrator is my every-day-work-program. Hope you fix it soon!!!!