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Samuel Charpentier

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  1. 773 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Samuel Charpentier supported this idea  · 
  2. 36 votes

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    An error occurred while saving the comment
    Samuel Charpentier commented  · 

    This would be great, specificaly for the automation of die cut bleed when the background can't be applied to the stroke, like a gradient. That way, the shape mesures in the transform palette would be the size of the die cut line, and the background limits would always be at the specified distance of it, +9pts, for example. That would remove the need of making the die line as a separate shape, and would speed up the process of resizing the die and keeping the same bleed size.

    Samuel Charpentier supported this idea  · 
  3. 835 votes

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    Samuel Charpentier supported this idea  ·