I am closing the ticket due to lack of response.
Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentPeter Loring commented
I can't create guides from the rulers. Toggling Ctrl+U, or View/Smart Guides does not correct this issue. This really sucks.