Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.TomVbk supported this idea ·TomVbk commented
same here, 2019 version doesn't work with vbscript unless you open the script directly on your os and not in the scripts menu...