I am closing the ticket due to lack of response.
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Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentNikki Buena commented
I had the same issue too, turned off Snap to Grid nothing worked, until I realized Show Guides wasn't selected. All it is is under View > Guides > Show Guides. Hopefully this helps everyone!