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Kristiana Marija Sproge

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  1. Artboards with the same number / missing number

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Kristiana Marija Sproge commented  · 

    I have the same problem. When this will be fixed?

    An error occurred while saving the comment
    Kristiana Marija Sproge commented  · 

    When dublicating artboards (Alt + drag), the program randomly makes one of the artboards dublicate with the same number. When exporting the artboards, one of the duplicates is ignored and cannot be exported.

    Kristiana Marija Sproge supported this idea  · 

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