Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentAnonymous commented
My Illustrator is also crashing now. I've been using 2019 for a few days and had no issues. And then today all of a sudden it crashed. I thought it might have been a corrupt file. But I then realized that it crashes without me even opening a file. I re-installed 2018 for the time being.
I should also note that I am still running High Sierra. I have been hesitant to update to Mojave because Adobe was very slow at making their apps compatible to it and I can't have that at work.Anonymous supported this idea ·