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  1. Illustrator 2019 Crashes on startup

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    13 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Anonymous commented  · 

    My Illustrator is also crashing now. I've been using 2019 for a few days and had no issues. And then today all of a sudden it crashed. I thought it might have been a corrupt file. But I then realized that it crashes without me even opening a file. I re-installed 2018 for the time being.

    I should also note that I am still running High Sierra. I have been hesitant to update to Mojave because Adobe was very slow at making their apps compatible to it and I can't have that at work.

    Anonymous supported this idea  · 

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