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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Anonymous commented  · 

    I'm having the same problem with my Illustrator 2019. I was last able to open the software on Monday with no problems. I'm running Mojave 10.14.2. I updated a month ago, and this is the first time I'm having issues.

    Anonymous supported this idea  · 

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