yeabtsega

My feedback

1 result found

  1. 14 votes
    How important is this to you?

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    An error occurred while saving the comment
    yeabtsega commented  · 

    I upgraded to the latest illustrator(2019), but it crashes frequently while I am in the middle of working. I tried re-installing it but the crashes did not stop. I found a loophole that might help though. Go to Edit> Preferences> and set the data recovery time to 30 seconds. And make sure to hit CTRL+S ( save) every now and then, like every two or three minutes... I hope it helps.

Feedback and Knowledge Base