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  1. Direct selection tool not resizing selected artwork

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    8 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting this issue.
    We are getting response from users that they are able to resolve this issue via view→ show edges or show bounding box .

    In case you are still encountering this issue and unable to resolve via above provided workaround.
    Kindly provide us following information:

    1) Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file .
    2)Which version of Illustrator you are using.
    3) If you are using Adobe Illustrator 2020 , Could you kindly share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:

    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly…

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    Anonymous commented  · 

    Show bounding box is ON, having the same issue. Can go to object>scale to resize but there are no white squares to pull on to resize the regular way, or to rotate, or do anything else. the selection tool is white in the middle and when you point to a corner it says "path" and if you pull it moves the image...

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