 Carson
Carson
    
          
          
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9 votesRequest to Contact Support · AdminIllustrator Engineering
    (Software Engineer, Adobe Illustrator)
 responded AdminIllustrator Engineering
    (Software Engineer, Adobe Illustrator)
 respondedPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. An error occurred while saving the comment  Carson
    
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           · Carson
    
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I'm also having this problem, it's very frustrating.