Skip to content

Alyssa

My feedback

1 result found

  1. 164 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
    If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.

    That is the workaround, and it’s reported that it’s not always the case.

    At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.

    An error occurred while saving the comment
    Alyssa commented  · 

    I'm having the same issue! I've created a load of web ads for my company and most of the 72dpi exports have 1 extra pixel and the uploads are getting rejected. Some of them it's just 1 pixel others are 2 pixels (1 extra length and 1 extra width) and others exported correctly. Completely maddening! And exporting each individually with "save for web" would have taken longer than fixing the exports in Photoshop.

Feedback and Knowledge Base