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Donna Dumaine

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  1. Illustrator CC 2018(Mac) Crashes every time I save

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Donna Dumaine commented  · 

    I have updated (as of yesterday) to the latest version. This has been happening for about two weeks now. I have sent more crash reports than i can count and no response and no fix. I am also having problems with printing in Id. I have sent dozens of crash reports begging for help with no response. I finally found a workaround for the printing issues but I shouldn't have to do that and if i forget to use it, it crashes again.

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