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  1. Illustrator CC 2018(Mac) Crashes every time I save

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Anonymous commented  · 

    I've been having the same issue for weeks and today it's almost got me throwing my MBP (Mojave 10.14.3) out of the window.

    EVERY TIME I try and save a file (less than 3MB) I get a spinning beachball and Illustrator freezes (not responding when I click on the dock icon). Have tried saving to my HD, iCloud Drive and even an SD card with no luck.

    Opening an Ai asset file from Adobe Stock also gives the same result.

    I literally cannot work while this issue persists. I've uninstalled, reinstalled, tried 3 past versions from CC (23.0, 23.0.1 and 23.0.2) with the same issues.

    This is losing me business and costing me money. Please Adobe implement a fix for this. £400/year for a product I can't use is ludicrous.

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