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Logan

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    Mojave is a supported operating system since Illustrator version 23.×.
    We request your help. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Logan commented  · 

    Running Mojave and using Illustrator CC. I have the same problem , and it did not save a recovery file. Lost all my work, very simple illustrations. The file was only 9 MB. Please help!

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