5 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
An error occurred while saving the commentSuzanne Hicks commented
I had a very similar issue with my Illustrator 5.5. on my Mac.
This is what I did..., I finally over came it by updating the system to Mac OS Mojave. I then had to go into the apple website and install Java SE6 runtime. It worked. I had No crashing at all afterwards :)