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Nunya

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  1. 175 votes
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    327 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

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    Nunya commented  · 

    COMPLETLY UNUSABLE. UNACCEPTABLE TRIED TO INSTALL 2017 SAME PROBLEM EVEN. ILLUSTRATOR CORRUPTED SOMETHING.

  2. 25 votes
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    12 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Apologies for the inconvenience caused to you by this issue.

    Since there are lot of issues mentioned in this single thread & we need to escalates them one by one, we are closing this thread as we are not able to repro these at our side.

    Please create individual threads for each of the issues.

    You can also email to rbhunwalATTHERATEadobeDOTcom so that we can have an online session to see what is happening on your system & then isolate these issue further.

    With Best Regards,
    Illustrator Team

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    Nunya commented  · 

    ADDED TO BACKLOG!?!?!?!?!?!?!?!
    HEY ANISH KUMAR!!!!
    THIS IS PRIORITY 1 FOR YOUR PRODUCT!!
    IT IS BROKEN AND DOES NOT WORK!!!!!!
    HORRIBLE SLOW ILLUSTRATOR!!!
    I CANT EVEN USE IT!
    NOT HAPPY!!!
    THIS IS UNACCEPTABLE PERFORMANCE FROM ADOBE.
    DON'T POINT THE FINGER TO APPLE EITHER, YOUR JOB IS TO RUN ON THEIR HARDWARE.
    PERIOD.

    Mojave 10.14.4

    Model Name: MacBook Pro
    Model Identifier: MacBookPro14,3
    Processor Name: Intel Core i7
    Processor Speed: 2.9 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    Memory: 16 GB

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