illustrator keeps crashing when opening files.

Have tried all FAQ's etc and does not work.

Clearing preferences work for a short period, then the issue starts again.
This method is not efficient having to reset / loose your preferences all the time.

Could it be Hardware that causes this ? - PC is brand new with Top of the line gear so i do not see why this could be. - 9900k, 32gb ram 3000ddr4, 512gb 970pro....

Same here. Illustrator opens with all menus greyed out. Have to Force Quit. After starting a second time, it most of the time works.

I have reverted back to Illustrator 22.1 and that is working again without problems. I really do hope Adobe will be sorting out the problems with the latest version soon. This is really not acceptable.

I have the same issues. Very frustrating!

Illustratorcc2019 keeps "not responding" .... very frustrating. Have to keep forcing shut down. Sometimes it happens when just trying to open a file and sometimes it happens every time I make a change within the file once it is open.

macOS Mojave 10.14.5
Illustrator 23.0.3
MacBook Pro 15inch, 2018

Stops when loading. Tried multiple times, it just fails and says the app is not responding, remaining in the dock, no other windows showing.What should be done?Thanks,
Andreea

Hi also happens to me I have to try several times until the program finally open, I'm using MOJAVE version 10.14, MacBook Pro (Retina, Mid 2012), Processor 2.6 GHz Intel Core i7, Memory 16 GB 1600 MHz DDR3, Graphics NVIDIA GeForce GT 650M 1 GB
Intel HD Graphics 4000 1536 MB

ADDED TO BACKLOG!?!?!?!?!?!?!?!
HEY ANISH KUMAR!!!!
THIS IS PRIORITY 1 FOR YOUR PRODUCT!!
IT IS BROKEN AND DOES NOT WORK!!!!!!
HORRIBLE SLOW ILLUSTRATOR!!!
I CANT EVEN USE IT!
NOT HAPPY!!!
THIS IS UNACCEPTABLE PERFORMANCE FROM ADOBE.
DON'T POINT THE FINGER TO APPLE EITHER, YOUR JOB IS TO RUN ON THEIR HARDWARE.
PERIOD.

Mojave 10.14.4

Model Name: MacBook Pro
Model Identifier: MacBookPro14,3
Processor Name: Intel Core i7
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB

I'm having the same problems in Windows since the last update. I've uninstalled and re-installed etc. So frustrating.

1. Adobe Illustrator CC 23.0.1 2019 / MACOS Mohave 10.14.1
2.1 Slow or Not Responding - Launch Adobe Illustrator - by clicking on icon in dock or in applications folder
2.2 If it launches - Click on Open from Dashboard and try to open a file - it becomes non-responsive or takes forever.
2.2.1 Tried opening ai files (any of them I have) directly- same issue
2.2.1 Tried to command copy and save to change location I have filed stored - it copies to new location, including adobe cloud, same issue
2.2.3 New files never show up in recent files on dash board or in file menu- only some very old ones.
2.2.4 Tried to change file name to see if that helps- does not
2.3 Tried to create a new file - takes a while, but on save of a file with a single line in it (save as ai) - again non-responsive, regardless of file location
2.4 tried to shut down computer, tried to uninstall and reinstall adobe cloud and illustrator, tried to run illustrator 2017. Nothing is working!
3. Expected result - to be able to quickly launch application either from ai file or from applications/dock and then quickly and easily open, save, and and save as my work as I go.
4. Taking 3 hours to just open a file and am still unsuccessful - opened the downsampled PDF and am going to try that. However, when I save - same issue if saved as ai file.

5. Could not upload my illustrator file because .ai files are not allowed, uploaded screen shots of configurations and the PDF version of file.

-- General Notes
Interface is Not Responsive when launched
I have 3 TB Hardrive iMAC with 32 GB RAM - I meet or exceed the requirements. Also this just started happening after last update 23.0.1.

I am trying to open any ai file type folder. Although slow it seams to open PDF's.

This happens again when I try to save as or newly save an untiled version.
I tried to send an error report and that crashed as well.
I have attached my computers configurations

Mac and Adobe updates made. Mojave 10.14.1, 21.5inch 2017, 3,6 i7 - 16gb2400 ram, Radeon pro 560 4096
For the last 2 years the illustrator has lost its former speed. Opening screen is slow, new file opening is slow, slower in piecework. There are many errors in the program. There are shortcomings. I'm really sorry and I'm tired. Every new update is even worse. This affects my performance badly and I don't want to work with the illustrator anymore. My computer is ideal for this, but it's a complete **** with the illustrator.
It does not integrate well. It works better on windows systems with lower features. I pay you for your programs.It's very boring. Fix these problems.